Add, modify, delete, or view warranty claims for parts.
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Select Materials > Part Warranty Claims.
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Click the Record View tab.
If you are modifying a warranty claim, select the claim to modify, and then click
the Record View tab.
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Specify a description of the warranty claim.
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Specify this information:
Organization - Specify the organization for the claim.
Status - Select the status of the claim.
Once the Status is set to Approved, the system automatically populates Date Approved.
Warranty - Optionally, specify the warranty with which the claim is associated.
Class - Specify the class of the warranty claim. The system automatically populates Class Org.
Supplier - Optionally, specify a supplier for the warranty claim.
If you enter or change Warranty and the selected warranty has a supplier specified, the system will populate Supplier and Supplier Org. from the selected warranty, overwriting any existing values.
Manufacturer - Optionally, specify a manufacturer for the warranty claim.
If you enter or change Warranty and the selected warranty has a manufacturer specified, the system will populate Manufacturer from the selected warranty, overwriting any existing values.
RMA Number - Specify the return merchandise authorization (RMA) number.
Date Filed - Specify the date the warranty claim is filed.
Date Resolved - Specify the date the warranty claim is resolved.
Date Reported - Specify the date the warranty claim is reported.
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Click Save Record.