EAMSR2WO – HxGN EAM Service Request to Work Order - HxGN EAM - 12.1.1 - Administration & Configuration - Hexagon

HxGN EAM Facilities Edition-ION CE Integration

Language
English
Product
HxGN EAM
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Administration & Configuration
HxGN EAM Version
12.1.1

Scenario: A new Service Request has been created.

Filter Criteria:

  1. Service Request has been added.

  2. Auto Create WO Flag on Service Request is false.

  3. Campus / Building defined on Service Request.

  4. Service Request is not made via online portal (Caller Portal).

Routing Criteria:

  1. Estimated Cost of Service Request < 300.

    Create Work Order with status as OPEN.

  2. Estimated Cost of Service Request > 300.1 and < 3000.

    Create Work Order with status as FMAR.