NEWSRCRITICAL – New Critical Service Request Created for Non VIP Customers - HxGN EAM - 12.1.1 - Administration & Configuration - Hexagon

HxGN EAM Facilities Edition-ION CE Integration

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English
Product
HxGN EAM
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Administration & Configuration
HxGN EAM Version
12.1.1

Scenario: A new Service Request of Critical priority has been created.

Message: New Critical Service Request created by [Name] for problem code [ReportedProblemCode] in [ID].

Alert Conditions:

  • New Service Request for CRTL priority created

  • VIP Status is null