If you are running the Databridge server in a Windows environment and you have configured the partner file folder to be on a network file server, you must set the network user for the Windows service that runs the HxGN EAM application so that Databridge can access these folders.
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Select Start > Control Panel > Administrative Tools > Tools.
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Double-click HxGN EAM Application.
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Log into the application.
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Specify this information:
This account - Specify the network user.
Password - Specify the network user password.
Confirm password - Specify the network user password to confirm password was entered correctly.
To access the partner documents and setup file folders, the network user must have write permissions to these folders.
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Click OK.