Data is not flowing properly - HxGN EAM - 12.0 - Administration & Configuration - Hexagon

HxGN EAM Configuration Guide for Infor ION

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English
Product
HxGN EAM
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Administration & Configuration
HxGN EAM Version
12

After you complete the configuration setup, if BOD data is not flowing to ION, check these areas to determine the issue:

  • ION Desk to find failures related to BOD structure, for example, a message that has an invalid format, or a message that is missing a mandatory field.

    For more information, see the "Error BODs" section in the Infor ION Connect Administration Guide. ION Logging to view processed BODs and to find errors due to connection problems.

  • Infor ION Queue Viewer to check for unprocessed messages for each integrated application in its message inbox or outbox

To avoid business discrepancies between this HxGN EAM and integrated applications, correct any errors as soon possible.

For more information about troubleshooting BOD flows, see the Infor ION Connect Administration Guide.