In EcoSys, email is used for the following functions:
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Outbound (via SMTP)
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Notifications, send reports and notifications from email actions to any recipient(s)
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Workflow prompts, send requests for input from email actions to EcoSys users
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Inbound (via polling a dedicated POP3 mailbox)
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Workflow responses, sent by EcoSys users to an instance of EcoSys to invoke a workflow step
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To use inbound email, your IT staff must provide a dedicated POP3 mailbox and associated credentials for EcoSys to use.
