When viewing graphics and control maps, DOC4000 temporarily copies files to a Temp folder before displaying them. This Temp folder is in the location where you installed DOC4000, C:\Program Files (x86)\PAS\Integrity by default. Although the permissions for the folder are set automatically, if you experience problems displaying graphics or control maps, make sure the Temp folder has permissions for users to read and execute files in the folder.
If the proper access is not given to this folder, you might see the following types of problems:
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Control maps are not displayed in the DOC4000 web interface.
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Graphic images are not displayed in some viewer tabs.
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Graphic images are not displayed in hardware overviews.
Although the permission is set automatically, if any of these problems occur, verify that users have permissions to read and execute files in the Temp folder.
To view and modify folder permissions:
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In Windows File Explorer, navigate to the location where you installed DOC4000, C:\Program Files (x86)\PAS\Integrity by default.
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Right-click on the Temp subfolder, and then click Properties.
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Click the Security tab.
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Click Edit.
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Click on the designated group or user.
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Check Allow for the Read & Execute option.
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Click Apply.
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Click OK.