If you are not sure that Cloudworx is compatible with a later release of Smart Review, please contact Smart Support for information. Do not re-install Cloudworx after upgrading Smart Review.
To avoid re-installing Cloudworx:
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Go to [drive]:\Program Files\SmartPlant\Review and create a backup copy of the Accessry.txt file.
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Install Smart Review.
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After installation completes, replace the Accessry.txt file in the same folder as your backup. Accessry.txt file contains the external program menu entries, including Cloudworx menu entries.