Log on failure - HxGN SDx - Update 64 - Administration & Configuration

Administration and Configuration of HxGN SDx

Language
English
Product
HxGN SDx
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Administration & Configuration
SmartPlant Foundation / SDx Version
10

Problem

The Web Client fails to log on, or the authentication times out.

Solution

Verify SSL Settings property of the authentication server in Internet Information Services (IIS) Manager to ignore client certificates. Open IIS Manager, and navigate to Sites > [Web site name] ConfigSvc > SPFAuthentication. Open the the SSL Settings feature and under Client certificates select Ignore, if it is not already.