PDF file containing 3D content appears blank - HxGN SDx - Update 64 - Administration & Configuration

Administration and Configuration of HxGN SDx

Language
English
Product
HxGN SDx
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Administration & Configuration
SmartPlant Foundation / SDx Version
10

Problem

A PDF file appears blank using the View and Markup page.

Common Cause

You might encounter this problem if the PDF file contains 3D content.

Solution

You must use View Native to view non-Hexagon 3D models, including PDF files containing 3D content.