Item is not viewable with this command - HxGN SDx - Update 64 - Administration & Configuration

Error Messages

• The item was not found in this file.

• Item is not viewable with this command.

Common Cause

These errors are encountered when you click one of the following commands:

• View Item in Drawing

• View Item in Model

• View Item In <Custom File Description>

These errors occur because the Web Client can determine the following only after you click the command:

• Whether you have permission to view the item.

• Whether the item is visually represented in the file. For example, if a pump nozzle is not drawn in a P&ID, then you cannot see it in the drawing.

Solution

You can:

• Try to view the item in a different file. Use the same command and select a different file or use a different command.

• Work with an administrator to determine whether you have permissions to view the item.

If the method uses the DGD_GetAllDocumentsForConsolidatedObj graph definition to find the versions for the item, it is possible to prevent files without a visual representation of the item from appearing in the file list when you click the command. To do so, an administrator changes the method to use the DGD_GetAllDocumentsForConsolidatedObjNoRel graph definition instead.

There are drawbacks to changing the method to use the DGD_GetAllDocumentsForConsolidatedObjNoRel graph definition:

• The performance of the command will be slower.

• The View Item in Drawing command will not return any drawings when selected for an item with no related graphics in any drawing.