File transfer from the client to file service exceeds timeout - HxGN SDx - Update 64 - Administration & Configuration

Administration and Configuration of HxGN SDx

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English
Product
HxGN SDx
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Administration & Configuration
SmartPlant Foundation / SDx Version
10

Problem

When submitting a job in Data Validator Job Management, the file transfer from the client to the file service exceeds the timeout.

Solution

Increase the time allowed for file transfer before timing out using the FileServiceTimeout setting, which can be found in a file called Desktop_Client.exe.config located in the install directory for SDx:

<drive>:\Program Files (x86)\SDX\SPFDesktopClient\CurrentVersion

For example:

<add key="FileServiceTimeout" value="300000" />

  • The setting is in seconds.

  • Because this is a client side setting, you must logout and log back in again for the changes to be applied.