Processing state after server failure - HxGN SDx - Update 63 - Administration & Configuration

Administration and Configuration of HxGN SDx

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English
Product
HxGN SDx
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Administration & Configuration
SmartPlant Foundation / SDx Version
10

Problem

After a server failure, caused by a database or server application pool stopping, a job task is left in a processing state, even though it is not being processed through Data Validator Job Management.

Solution

When the server or database connection failure has been corrected and the server is brought back on-line, the server automatically searches for any tasks that have been left in a processing state. The server then sets the processing state to Failed and displays an error message in the Summary tab.

To resolve the problem, you must rerun the complete job through Data Validator Job Management. The tasks and jobs are set to the Failed state to avoid any issues restarting a job that was being processed after a server failure.