Error occurs when browsing File Service after installing HxGN SDx Update 25 - HxGN SDx - Update 63 - Administration & Configuration

Administration and Configuration of HxGN SDx

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English
Product
HxGN SDx
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Administration & Configuration
SmartPlant Foundation / SDx Version
10

Problem

After installing HxGN SDx Update 25, the following error occurs when trying to browse the HxGN SDx File Service:

"Server Error in '/<Sitename>FileService' Application

Could not load file or assembly PDFNet or one of its dependencies. An attempt was made to load a program with an incorrect format."

Cause

This error occurs after installing HxGN SDx Update 25, if the "Visual C++ 2013 x86 redistributable" package is not installed in the File service machine.

Solution

To avoid this error, we recommend installing the "Visual C++ 2013 x86 redistributable" package before installing the Update 25 of HxGN SDx. For more information, see HxGN SDx Application Server.